PRIVACY POLICY

SCOPE AND CONTACT

This policy applies to degraded.echoscarrie.com and the DEGRADED service. DEGRADED, operated under the echoscarrie.com brand, is responsible for the product data described here. Privacy requests can be sent to support@echoscarrie.com.

WHAT WE PROCESS

• Status-page data: your selected state, optional note, recovery estimate, page identifier, acknowledgement count and creation or update times.
• Community account data: ChatGPT sign-in gives DEGRADED a stable account identifier, email address and, when available, display name. Email sign-in uses your address to send a one-time link and return you to your account. Sign-in email addresses are never shown on profiles or posts.
• Community content: your nickname, handle, optional profile details, posts, replies, hearts, saved posts, blocks, reports, visibility choices and timestamps.
• Uploaded images: image files are re-encoded before storage to remove embedded file metadata. We store the resulting image, its owner, post association, basic dimensions and visibility controls.
• Edit authorization: the service stores a one-way hash of the owner token. The raw edit key is kept in your browser's local storage.
• Visitor preference: a visitor's browser stores whether that visitor has already acknowledged a particular page.
• Anonymous product analytics: we count cookieless browser sessions, page views, referral or UTM source, outbound link clicks and named product events such as page creation, status updates, acknowledgements and checkout progress. Private page identifiers are removed from paths, and status text, owner keys, names, email addresses, IP addresses and payment details are not written to the analytics table.
• Technical data: hosting and security systems may temporarily process IP address, request headers, device or browser information, timestamps and diagnostic logs.
• Support data: if you contact us, we process your email address, message and any order or troubleshooting information you provide.
• Payment data: Paddle processes payment and transaction information for Pro purchases. DEGRADED does not receive or store your full card number.

YOUR VISIBILITY CHOICES

A status page is unlisted, not secret. Community posts can be public, members-only or visible only to their author. People may still copy anything they can see, so remove passwords, financial details, medical records, exact locations and another person's private data before publishing.

WHY WE USE DATA

We process product data to create and display your page, authorize edits, count acknowledgements, understand anonymous product usage, prevent abuse, secure and debug the service, respond to support requests and meet legal obligations. Where applicable, the legal bases are performance of our agreement, our legitimate interests in running and improving a safe minimal service, consent where requested, and compliance with law.

LOCAL STORAGE

DEGRADED uses essential browser local storage for the owner edit key, acknowledgement state and an unfinished community-post draft. Email sign-in uses essential secure cookies so the site can remember that your one-time link was verified and keep you signed in. It also uses session storage for a random anonymous visit identifier and first-touch referral attribution. No analytics cookie is set, and these values are not used for advertising. You can clear browser storage at any time, but doing so may sign you out or remove a draft, your ability to edit a status page or a remembered acknowledgement.

WHO RECEIVES DATA

We may share only what is necessary with hosting, database, authentication, email delivery, security and support providers that help operate DEGRADED; with Paddle to process paid orders; or with authorities or affected parties when reasonably necessary to comply with law, prevent harm or defend legal rights. Supabase processes email sign-in requests and the resulting authentication session.

We do not sell personal data and do not use status or community content for targeted advertising. Community nicknames, handles and public posts are visible as part of the service; sign-in email addresses are not displayed.

RETENTION AND DELETION

Status-page data is retained while needed to provide the live page. Community posts and images remain until the author removes them or the service removes them for safety or legal reasons. Removing a post also removes its stored image objects; reports and limited security records may be retained to prevent repeated abuse. Raw anonymous analytics events are deleted after 90 days. Local drafts remain on your device until publishing or browser storage is cleared.

You can request account deletion, access or correction by emailing support@echoscarrie.com. We may need to verify control of the relevant sign-in account, email address or status-page edit key. Some records may remain temporarily in backups or where retention is legally required.

INTERNATIONAL PROCESSING

Our service providers may process data in countries other than your own. Where required, we use appropriate contractual or legal safeguards for international transfers. You can contact us for more information about safeguards relevant to your data.

YOUR RIGHTS

Depending on where you live, you may have rights to access, correct, delete, restrict or object to processing; receive a portable copy; withdraw consent; and complain to a data-protection authority. These rights may have legal exceptions. Email support@echoscarrie.com to make a request.

SECURITY, AGE AND AUTOMATION

We use reasonable technical and organizational safeguards, including hashed owner tokens, one-time sign-in links, secure session cookies and encrypted network transport. No online service can guarantee absolute security. DEGRADED is intended for adults aged 18 or over and is not designed to collect children's data.

DEGRADED does not make decisions with legal or similarly significant effects through automated profiling. We may update this policy as the service changes; the latest revision date appears at the top.